Return and Refund Policy

Last Updated: 17 Feb 2024

At iMuscles Nutrition, we stand behind the quality of our products and want every purchase to be a positive experience. We understand that sometimes things don't work out. Here’s how we handle refunds and returns:

Our 4-Day Guarantee

We offer a 4-day satisfaction guarantee on all our products. If you’re not completely satisfied with your purchase, you may return it within 4 days of receipt for a full refund or exchange, no questions asked.

Eligibility for Returns

To be eligible for a return and refund, your item must be:

  • Unused and in the same condition that you received it.
  • In its original packaging with all seals intact.
  • Accompanied by the receipt or proof of purchase.

How to Initiate a Return

  • Contact Us: Before sending any products back, please contact our customer service team at +91 9899298706 or Support@imuscles.in to initiate the return process.
  • Provide Details: Include your order number, the items you wish to return, and the reason for the return.
  • Ship the Product: Once your return is confirmed, we will provide you with a shipping address and instructions. Customers are responsible for return shipping costs unless the return is due to our error (you received an incorrect or defective item, etc.).

Processing Your Refund

Upon receiving your return, we will inspect the item(s) and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days, typically within 5-10 business days.

Exchanges

If your product is defective or damaged, we are happy to exchange it for the same item. Please contact us to arrange an exchange.

Questions?

If you have any questions regarding our Refund Policy, please contact us:

  • Email: Support@imuscles.in
  • Phone: +91 9899298706

We value your trust and satisfaction and aim to make your experience with iMuscles Nutrition as positive as possible. Thank you for choosing us to support your fitness journey.